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 Why are all the lights flashing?
This problem occurs for two reasons: the front panel cover was not installed or the ink cartridge access door was not closed before plugging in the HP PSC 1350. Follow the steps below to correct the problem:
- Disconnect the power cord.
- Locate the front panel cover and peel off the paper backing to expose the adhesive.
- Lift the scanner lid and carefully line up and install the front panel overlay.
- Plug the power cord in.
NOTE: The print cartridge access door must be closed before the HP PSC 1350 is plugged in for the first time. It cannot complete its first initialization until the door is closed.
Follow the steps below to correct the problem:
- Disconnect the power cord.
- Locate and close the print cartridge access door.
- Plug in the power cord.
NOTE: The HP PSC 1350 initializes when it is plugged in for the first time. While
initializing, it scans a bar code on the underside of the front
panel cover. This requires that the front panel cover to be in place and the
scanner to be operable. The scanner cannot operate when the cartridge access door
is open.
Why does a test page print each time the power is turned on?
To resolve this issue follow the steps below:
1. Print a self-test page from the HP Director. Follow the steps below to print a self-test page:
a. Double click HP Director icon on the desktop.
b. Click Settings, scroll to Print Settings and click on Printer Toolbox.
c. Click on Print Test Page.
d. A window appears; Click Print.
This will print a test page and check the functionality of the HP PSC 1350.
2. If printing the self-test page did not resolve the issue, follow the steps below:
a. Shut down the computer.
b. Verify that the unit is switched on.
c. Unplug the unit from
power and disconnect the connection port and wait 30 seconds.
d. Plug in the power only.
e. Repeat steps 2-4 two more times.
f. On the third time after plugging the unit into power, reconnect
the connection port from the HP PSC 1350 to the computer.
g. Restart the computer and check the functionality.
3. If the issue still persists, perform a semi-full reset on the HP PSC 1350, by following the steps below:
CAUTION: A semi-full reset will reset the user settings to the factory defaults.
a. Disconnect, and then reconnect the power cord.
b. When the lights begin to flash, simultaneously press and hold the On/Resume button and the Number of Copies button.
c. When only the On/Resume light is flashing, release both buttons.
The reset is complete when the On/Resume light is steady.
ABOUT SCANNING...
How do I scan a document?
- Load the original.
- From the HP Director, click Scan Document or press the Scan button on the device.
The HP Scanning dialog box will launch. Select the desired options and Scan to destination.
A preview of the image will appear in the HP Scan window.
- Make any edits from the HP Scan window and click Accept.
- Click Scan. The document will open in the selected Scan to destination.
How do I scan a picture?
- Load the original.
- From the HP Director, click Scan Picture or press the Scan button on the device. A preview of the image will appear in the HP Scan window.
- Make any edits from the HP Scan window and click Accept. The HP PSC 1350 sends the scan to the HP Photo & Imaging Gallery, which automatically opens and displays the image. The HP Photo & Imaging Gallery has many tools to edit the scanned image. For more information about using the HP Photo & Imaging Gallery, see the on-screen help that came with the software.
What if I do not see the HP Scanning dialog box when I press scan?
- Verify that the HP Digital Imaging Monitor is running on the ThinkPad.
- Look for the icon in the system tray. (The system tray is in the bottom right corner of the screen).
What if I do not have the HP Digital Imaging Monitor icon in my system tray?
- Double-click on HP Director located on the desktop or by going to Start>Programs>HP PSC1350.
- Wait several minutes. If it still does not appear, the software installation may not have completed.
- If the software installation is incomplete, uninstall and reinstall the software by using the CD included with the printer, bring the HP PSC 1350 to the Help Desk, or install the drivers from the HP website by clicking here.
ABOUT PRINTING...
Why can't I print?
- Check to make sure the printer is set as the default.
- Check the USB connection.
- Make sure the printer is powered on and ready.
- Check to make sure paper is properly loaded in the paper tray.
- Reinstall the printer drivers by using the CD included with the printer or from the HP website by clicking here,or bring the HP PSC 1350 to the Help Desk for assistance.
ABOUT COPYING...
How do I make a copy?
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Load the original face down on the left corner of the glass. If copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass.
- Press the Start Copy, Black or Start Copy, Color.
ABOUT USING THE PHOTOCARD READER...
How do I insert the photo card?
- Insert only one photo card at a time.
- Insert the photo card into the appropriate slot on the HP PSC 1350. If a card is inserted incorrectly, the reader light will flash amber and an error message with display. When the photo card is inserted correctly, the reader light will quickly flash green once, and Reading Camera Photo Card will display followed by the number of photos found on the card.
CAUTION: Do not remove a photo card when the photo card reader light is on.
Why will it not read my photo card?
Some CompactFlash cards do not meet the CompactFlash specifications. They might work in some CompactFlash devices, but not others. Contact the manufacturer of these cards for support or replacement information.
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