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Weekly Maintenance-Administrative Computing
January 11, 2005
As you are aware, Information Systems reserves time each Saturday from 9 a.m. to noon to perform maintenance on University computing systems.* Campus computing users expect periodic outages and lack of availability during that time frame. HP3000 maintenance requires a broader time span and occurs between 2 a.m. and noon on Saturdays.
To ensure efficient operation of administrative computing systems and to provide users with a standard maintenance schedule, Banner and Cognos will follow the same maintenance schedule as the HP3000. Effectively immediately, Banner and Cognos users should expect the servers to be unavailable from 2 a.m. until noon on Saturdays.
Users may request Banner and Cognos server availability during the normal Saturday downtime window when access is a necessity. In such cases, please contact the Help Desk at xHELP (x4357) at least three days in advance.
Thank you for your patience as we make these continual improvements to maintain Banner and Cognos.
Sarah Mansell
Information Systems
* Update: As of January, 2006, regular downtime for campus computing maintenance is scheduled from 7 a.m. to noon each Saturday.
